45 Grand Central Terminl New York

EN/Fr
ship_5 (1)

Animator Cruise Staff

Department: Entertainment
Brand: Costa Cruises

Job Profile & Description:

  • Maintains contact with Guests during the cruise to promote entertainment activities.
  • Involves Guests in animation activities to socialize and help them interact with each other, paying special attention to include isolated individuals and removing language barriers.
  • Organizes animation activities to meet Guests’ expectations and needs.
  • Manages Guest complaints by taking direct action or referring them to the Chief Adult Animator or relevant department for a fast and effective solution.
  • Collaborates in other activities held by the Entertainment Department and other departments for revenue purposes, following the Entertainment working schedule.
  • Participates in daily meetings with the Adult Animation Team to plan and organize work activities.
  • Manages and provides assistance at the “Rope Garden Park” where present, after receiving specific training.
  • Actively contributes to a work environment that supports a successful safety culture, following safety policies and procedures.
  • Follows instructions regarding Covid-19 spread prevention protocols.
  • Supports an effective health and safety culture by proactively informing Guests of any infringements or missing application of procedures and reporting critical situations to the Head of Department.
  • Maintains a responsible approach by applying social distancing rules even during non-working activities.
  • Monitors Guest activities during excursions to ensure compliance with service standards and safety procedures.
  • Supports the new organization of onboard activities by performing tasks to enhance health standards, such as temperature screening, sanitization of the workplace, and providing instructions to passengers.