45 Grand Central Terminl New York

EN/Fr
ship_5 (1)

Cocktail Waitress

Department: Bars
Brand: Costa Cruises

Preferred: Ability to understand English and use basic expressions for everyday needs.

Responsibilities:

  • Provide excellent table service, promote new sales to increase Bar revenue, and enhance guest satisfaction as per Bar manual.
  • Clean and set up assigned Bar lounge with proper materials and sanitation rules for service start.
  • Maintain setup, prepare snacks, and provide continuous cleaning during shift to ensure service.
  • Clean Bar lounge at end of shift and assist with storing materials for spotless readiness the next day.
  • Report guest complaints to superiors for fast and effective resolution if unable to address directly.
  • Contribute to a work environment supporting a successful safety culture by following safety policies and procedures actively.
  • Think strategically, focusing on financial results with a broad and forward-thinking approach.
  • Prioritize guest and internal client satisfaction, ensuring excellent service quality, and exceeding expectations in line with brand positioning.
  • Communicate effectively, work in a team, build networks, and demonstrate transparency and respect, considering and respecting diversity.