
Bar Waiter
Department: Bars
Brand:Costa Cruises

Preferred: Ability to understand English and use basic expressions for everyday needs.
Responsibilities:
- Ensure excellent table service and promote new sales to increase Bar revenue and enhance guest satisfaction according to Bar manual.
- Clean and set up assigned Bar lounge with proper materials and sanitation rules for service start.
- Maintain setup, prepare snacks, and provide continuous cleaning during shift to ensure service.
- Clean Bar lounge at end of shift and assist with storing materials for spotless readiness the next day.
- Report guest complaints to superiors for fast and effective resolution if unable to address directly.
- Contribute to safety culture by actively following safety policies and procedures.
- Think strategically and focus on financial results.
- Prioritize guest and internal client satisfaction, delivering excellent service quality in line with brand positioning.
- Communicate effectively, work in team, build networks, and demonstrate transparency and respect, considering and respecting diversity.